The Practicality Of Luxury
If you think luxury cannot meet convenience, think again. Saks Fifth Avenue’s latest service, the Personal Shopping Experience (PSE), exclusive to Bal Harbour, Beverly Hills and New York City, redefines customized, at-your-doorstep shopping with all-things luxurious. Deborah Slack, Vice President and General Manager of Saks Fifth Avenue’s flagship store in Bal Harbour, explains how the PSE elevates shopping to a cutting-edge practice. “We bring the store to you. Really, there is a void in the market; no other retailer is doing this type of service;
the Personal Shopping Experience is innovative and customized, catering to client requests.”
TAILOR-MADE SHOPPING AT YOUR DOORSTEP
The Personal Shopping Experience is an extension of Saks Fifth Avenue Club’s in house team of consultants who deliver a more tailor-made service. “Our clients include those who are time-starved or who want more privacy, such as a celebrity. Or it may be a guest visiting a luxury local hotel, or someone who wants to get her girlfriends together for a party,” said Slack.
Saks will match customers based on a profile questionnaire that identifies likes and dislikes, from favorite colors, to specific designers; and based on their answers, one of five dedicated consultants assemble a personalized look. Slack said, “We have consultants who speak Portuguese, Spanish, Italian and Russian — within our store, we speak 21 languages. We
match up a client so she or he feels comfortable; a client might want a consultant whose style is conservative or another client prefers an edgy consultant who pushes the envelope on fashion.”
The PSE is outfitted within a Mercedes Sprinter Van that is custom fitted with a safe for jewelry, hanging bars, shoe racks, an alterations setup, collapsible rolling racks, and room for eight people. “We take the store to you,” Slack said. Currently the PSE caters to shoppers throughout South Florida. To schedule a Personal Shopping Experience, call 305.744.1580.